RETURNS & EXCHANGES

What is your return policy?


We happily accept returns on everything unworn, undamaged within 60 days of purchase. We want you to be pleased with your purchase so do try your purchase on, but please avoid running a marathon or doing a workout class. Due to the complexity and costs of shipping internationally, we are not able to provide free return shipping outside of the UK at the moment.


Creating sustainable clothing is as much about the choice of materials as it is the durability of the item. We take responsibility for any material or manufacturing issues that cause the clothing to fail to perform.


Faulty items may be returned at any time. Please note, we are unable to refund postage paid unless the fault is with us.


If the items you wish to return have been delivered in separate parcels please return them to us in one parcel with the corresponding return sections. By doing this we will be able to process your refund faster.


How can I return or exchange an item?


To start a return or exchange please e-mail us at hello@peakandflow.com we will send back instructions on how you can print a prepaid return label or drop off with a digital QR code at a Royal Mail depot.


For exchanges, we will send out a new colour or size immediately for you.


Any issues, please get in touch explaining and we will resolve any issue as quickly as possible.


Or call us on +44 20 3966 0043 between 9AM - 6PM GMT


 

NEED HELP? LET’S TALK

hello@peakandflow.com